SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airlines, airports, GDSs, governments and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry.
SITA’s portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more.
With a customer service team of over 2,000 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services.
SITA has two main subsidiaries: SITA OnAir, which is the leading provider of in-flight connectivity and connected aircraft solutions, and CHAMP Cargosystems, the world's only IT company dedicated solely to air cargo. SITA also operates a joint venture, Aviareto, which provides aircraft asset management to the air transport community.
SITA’s global reach is based on local presence, as one of world's most international companies. With a presence at more than 1,000 airports around the world, SITA provides a unique service to its 430 air transport industry members and 2,800 customers in more than 200 countries. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 60 different languages. SITA had consolidated revenues of US$1.7 billion in 2014.